"Based on the original book by Steve Murgatroyd."

Introduction : what this book is about -- Counselling and helping -- The basic features of counselling relationships -- Being helped : creating the right conditions and expectations -- Helping the helpers -- Helping people to cope -- Helping people to do things differently -- Helping people with their thinking -- Helping people with their feelings -- Helping people with their bodies -- Helping people with their unconscious processes -- Helping people with their spirituality -- Helping people by coaching -- Helping people to use their networks -- Helping people in groups -- Summary and conclusions

"The book provides a broad framework for helping, introducing the main styles and approaches to counselling, and describes some of the tools used within a counselling relationship. New chapters for the second edition cover topics such as coping, coaching, spirituality, and the body. In addition, more material on counselling processes, outcomes, and models has been incorporated. Counselling in both one-to-one and group situations is also covered, and recurring case studies are used throughout." "This indispensable introduction to the subject will enable potential counsellors to decide whether or not they wish to pursue a career in the area. It will also be of real benefit to those employed in nursing, medicine, and social work and those in human resources, educational and voluntary settings, for whom basic counselling skills are often invaluable."--BOOK JACKET